How Keeping Help Desk Support in-House Can Hamper Your Firm?

Different companies from different industries are using various kinds of strategies to match the pace with the always-evolving marketplace. But when you look at all the industries and businesses out there, then you will notice that there is one thing common in all of them and that is outsourcing.

There used to be a time when outsourcing was considered as an alien strategy, and most of the firms out there were afraid of adopting it in their business. But with time, everything changed, and so does the perception of people regarding outsourcing. Now, businesses are flocking towards outsourcing because they know it can help their businesses in various ways. For instance, document solutions services could help companies manage their documents more efficiently and optimize their resources. Rather than spending a considerable amount of time and money on in-house teams for things like IT support, companies choose to outsource them to exclusive providers of IT Services. Most businesses, irrespective of the size, choose to outsource many of the processes, which allows the core team to work on the more important aspects of the company. The same goes for helpdesk support.

If you think that helpdesk support is one of the most important parts of your business then instead of keeping it in-house and hampering your business, you should outsource. And if you are not convinced to outsource your help desk support even after going through its benefits, then you have come to the right place.

In this blog post, we are going to discuss how keeping helpdesk support in-house can hamper your business.

Increased expenses

If you are running a small or medium-sized business and planning to keep your helpdesk in-house, then you are making the worst mistake of your life. Most of the small and medium-sized businesses out there are always suffering from budget constraints, and if you have to deal with the increasing expenses of in-house help desk, then it will become a financial burden for you.

You should know that when you keep your help desk in-house, then you will have to bear the expense of hiring, managing and training employees. In addition to this, you will also have to build a complete setup for the helpdesk, and this will not be a small expense. But you can easily skip all these expenses by merely outsourcing help desk to a third-party expert. You will have to pay only the fixed fee to the third-party expert.

Lost focus on the core business process

Managing the helpdesk is not an easy task, and you will need to dedicate enough time and effort in managing the helpdesk properly. From taking care of the response rate to giving optimal solutions, you will have to do many things to keep your helpdesk always up and running. Well, if you lack on the side of human resources, then you will soon find yourself losing track on the core business process.

If you will lose your focus on the core business process and start managing other operations of the business like helpdesk support, then it can turn out to be a disaster for your company. But you can offload all the hassle of the helpdesk to a third party and focus on the core business process to get expected results from your efforts.

Losing availability

When it comes to helpdesk support, then the one thing that matters the most is availability. It doesn’t matter how good your response rate it or how good are the people sitting behind the phones, if you are not always available, then you will not be able to maintain business continuity. Being round the clock available through helpdesk while keeping it in-house is a challenge for each and every SME out there in the market.

And when the people behind the helpdesk is not available when your employees or customers will need them then this will surely hamper the overall process of a business. But when you outsource helpdesk support then the third party helpdesk expert will be available 24 hours a day, 7 days a week, and 365 days a year. This type of availability will surely improve your helpdesk system.

Not the best expertise

If you are planning to keep your helpdesk in-house, then you will have to be dependent on your in-house staff and have faith in their knowledge because you will have no other options. You can’t just begin hiring new employees just for helpdesk support because this will turn out to be one of your biggest expenses.

But when you will start working with an experienced third party expert providing helpdesk support services, then you will get access to the skills and expertise of highly trained professionals. These professionals that will be assigned by the third party expert will work as an extended part of your company, and thus they will help you in streamlining your overall helpdesk support. As you can see, there are many disadvantages of not outsourcing helpdesk in your firm, especially when you are running a small or mediums sized business. Just look for the best third party expert and outsource your helpdesk to get better results.

Evie Mills is an Outreach Specialist at Anoodigital.com. She is also passionate about writing. Her key areas of interest are a lifestyle, business, technology and home decor. In her free time, she loves listening to music and play with her cute dog.

Improve Your Bowling by Rocking Out When You Bowl

Bowling is viewed by most as a laid back, bun activity that you do with your friends or family while hanging out. And it certainly can be just that. This is why it appeals to the masses and virtually everybody enjoys going bowling, even when they are terrible at it.

                There is, however, a completely different way to experience bowling. Those who have bowled in tournaments or leagues, especially league championships that draw a crowd, understand that bowling can be an intense, pressure packed sport that requires significant focus and power over the mind. Sounds and movements coming from any number of sources can be very distracting. Your thoughts can also get out of control as you imagine missing the simple spare you are about to attempt to pick up.

                Don’t worry though, we have a way for you to overcome all of these mind games your head plays with you, weather caused by external sources or internal ones. What I’m about to suggest to you is something I accidentally discovered. I had a league championship match Saturday morning, so Friday night I wanted to get some throws in. By the way, you can click here if you are in the market for bowling equipment.

Because of work, I wasn’t able to get to the lanes until about 10 p.m. Although it wasn’t terribly crowded, there was disco music playing quite loudly that was driving me crazy. I happened to have brought some earphones with me, so I plugged into my phone and started playing my playlist. The problem was that most of the songs weren’t loud enough to block out the external music that was blasting (and still driving me nuts).

I sat down and created a playlist. I got all of the loudest songs I had and put them in this playlist. We’re talking Guns N Roses, Aerosmith, Metallica, Rage Against the Machine, Tool, Disturbed, and so on. Except for the few seconds in between songs, my music was now the only music I could hear. For that matter, it was the only noise I could hear. No bowling balls hitting the floor, no pins crashing, no talking or laughing, nothing. It was strange.

What I found myself doing subconsciously was tuning the music playing in my earphones out. It wasn’t like bowling in silence. I could still hear my music, but I wasn’t paying any attention to it. It was there, but I was detached from it. But because it was there, my mind was creating negative or crazy thoughts. The music was occupying my mind, but not my focus. I was able to completely concentrate on the shots I was making for the first time that I could remember.

The next morning, I bowled okay in the match. I wasn’t great, but I wasn’t bad. I was just okay (we did end up winning though). But from then on I always remembered to bring my loud music playlist and earphones so I could blast music when I practiced. After practicing this way for a while, I noticed an incredible improvement in my ability to focus and filter out noises and other distractions, especially in match and tournament play. Although the music wasn’t there, my mind was conditioned to having it there whenever I’d strap up my bowling shoes and hit the lanes. So it’s like my mind detached from me when I’d throw a ball, giving me the ability to focus on hitting whatever shot was in front of me.

                This newfound ability to focus transformed my game. I realized greater improvement over that year or so than I had experienced the previous 3 years. I still to this day have that playlist (though I’ve added a significant number of songs to it since I first created it) of loud, hard rock and heavy metal songs. And every time I practice, I blast that playlist through earphones that make it feel and seem as though I am bowling completely alone. When I’m playing in situations where I can’t have my earphones in, my mind still behaves as if I have them in and am blasting music through them.

                If you want to improve your bowling game and your mind strength, make a playlist of loud music. I highly recommend the bands I listed earlier! Make it a habit to take earphones with you every time you practice and blast that playlist while you practice. You will notice the improvement in your ability to focus on your next shot very quickly. It will take longer for this focus to manifest itself when you don’t have the earphones in, but if you stick with it, you’ll absolutely get there just as I did.

HOW DO CATALOGS SERVE AS THE BEST SALES AND MARKETING TOOL?

In this age rife with media and technology, all the brands and outlets are literally at our fingertips. This digital age has made it possible for us to buy anything from anywhere and the internet has become our playground through which we can buy unlimited products, give reviews, and get free delivery with great ease.

Despite the internet’s popularity and the rise of online shopping, catalog shopping continues to remain alive and well!

According to a research conducted by Data and Marketing Association (DMA), over 9.8 billion were mailed a catalog in 2016 and over 100 million people purchased print and mail custom catalogs. Why is that? Because catalogs are very much relevant and are an important driver of sales for a lot of markets today (as well).

Here are the top reasons why catalogs serve as the best sales and marketing tool:

1. Keep the conversation going

They are collected and kept on coffee tables along with magazines and books and serve as a constant reminder about the brand and their connection with the customers. Nothing beats the pleasure of flipping through the pages of a beautiful book. As long as the catalog keeps people engaged, they will be a delight to read and that’s something no e-commerce site can offer.

2. Influence purchase decisions

72% of people say that a catalog makes them feel more interested and 84% of them purchased a product after seeing it in a catalog! Since print and mail custom catalogsare proactive and have a better return on investment which is a good thing for retention as well as acquisition. Catalogs have content that represents a brand’s personality and includes stories about the same, which makes it more relevant to people.

3. Bridge the gap between physical and digitals worlds

Amazing things are born out of the blend of paper and pixels. And print and mail custom catalogsoffer the best platform for the amalgamation of artificial intelligence and near function communication amongst others. This amalgamation helps drive consumers to brand experiences that they will remember for a long time.

4. Catalogs deliver ease and convenience

Print and mail custom catalogs are easy to consume and gives the customers a chance to slow down and experience the stories and images given in a catalog. They are very accessible and help the readers read at their own pace and according to their schedule. Since they have a focused selection of products, they save people a lot of time as compared to when they try finding the same product online, which also makes them fun to browse!

5.   All generations like physical mail, especially the ‘millennials’!

They might be a tech generation but millennials embrace physical mails rather than the digital emails they receive every few minutes. These physical catalogs stand out in a millennials’ tech world and cater to their physical senses. Any important buyer will sort through the required mail, leading to more engagement with catalogs and mails.  Even Boomers and Gen Xers have reported strong childhood connections which prompts feelings for curiosity and excitement in them once again.

Conclusion

Today, a catalog is a powerhouse marketing tool that helps create inspiration and engagement hence, adding to the brand value of a company. The age-old marketing tool that social media tried to replace, is back again and the ‘catalog effect’ is here to stay! They increase the vividness of the product and enhance the consumer’s involvement.

They are the oldest forms of printed formats and are a very powerful medium, they have shaped human history in a very different way since it creates a multi-page dynamic that provokes social, political, and cultural thought. Catalogs have an unbelievably large number of advantages and improve the customer experience of every field!

EXCLUSIVE TRACK PREMIERE: ‘Let Them Come’ – KALEN CHASE [Lyric Video]

Photo Credit: Ginger de Vegh

KALEN CHASE, whom you might have come across from his work with VIMIC and KORN has released a brand new track from his solo venture, titled, ‘Let Them Come‘. A departure from the hard rock and metal vocal style, this one brings on the board some really melodic, sing along clean vocals that I am sure the softer side of the metal fans would cling on to. Listen to it below.

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Virtual Reality Industry: The Future of Dating

 

Imagine that any distance has lost its boundaries, desires have been instantly fulfilled, and all the beauties of the world have become available by simply pressing a button or two. The idea of ​​virtual reality has been thrilling people for many years, but only in the past few years, the world has gotten close to it. Trends hint that a full-fledged virtual world appears soon. So, what will dating look like? Continue reading

 

Imagine that any distance has lost its boundaries, desires have been instantly fulfilled, and all the beauties of the world have become available by simply pressing a button or two. The idea of ​​virtual reality has been thrilling people for many years, but only in the past few years, the world has gotten close to it. Trends hint that a full-fledged virtual world appears soon. So, what will dating look like? Continue reading

Things That You Need To Know About Your Skincare Doctor

Body confidence is a big issue in modern times. In a world of social media where our friends might be posting dozens of videos and photos of themselves a day, it’s never been a higher priority for young people to look their best 24/7 than now. With dedicated skin care routine using products like mesoestetic australia stockists, many of us can take care of our skin and help to look our best. However there are some conditions and situations where beauty and health products can’t help enough. For that, you may need to see a specialist for medication or medical intervention.

From this Beverly Hills smile makeover specialist to your local cosmetic clinic, it’s now possible to have procedures that can change a person’s view of themselves for the better, boosting their self-confidence. Whether you are suffering from skin rashes or you’ve had acne your whole adult life, opting for skin care doctors may be the answer. And one of the first words that pop up in your mind whenever you ask for a skin specialist is a ‘dermatologist’.

The healthcare sector is totally based on specialization since every body part is very delicate and a single degree or education can’t make anyone the master of treating the whole body. For your eyes, you will need an opthamologist , for your heart, you will need a cardiologist and the same goes for skincare as well. A skin doctor deals with the different types of skin-related issues and they are one you should consult when you are suffering from any type of skin problem.

But do you know everything about the best skin care doctor in Dubai? Are you aware about the qualification required to become a skin doctor?

This guide will help you in knowing each and everything about a skin doctor.

Who is a dermatologist?

A dermatologist is a medical professional who is expert at the treatment of normal skin along with the prevention and care of various types of ailments related to the skin, nails, and hair. Dermatologists can also be surgeons as in many treatments of hair, nails, and skin, as proper surgery can be required. Some of the most common skin conditions that are treated by the best skin care doctor in Dubai are skin rashes, skin cancer, eczema, psoriasis, warts, and acne. There are many dermatologists out there and you will need to choose the best one according to your condition and budget.

What is the role of dermatologists in the healthcare sector?

The basic role played by a dermatologist in the healthcare sector is to take care of the treatment of each and every type of skin-related issues and diseases. Some of the basic services provided by a dermatologist are as follows:

    • Ultraviolet light therapy
    • Prescribing cosmetic products
    • Injected, topical, or oral medication
    • Different types of surgical procedures, and much more

Some of the surgical areas that need to be mastered by a skin doctor Thailand are as follows:

Electrosurgery– In this type of surgical process, high frequency electric current is used either completely destroying tissues or cutting the tissues.

Cryosurgery– This is a special kind of surgical process in which the tissues are completely frozen with the help of high-tech tools.

Laser surgery– This is one of the most common types of surgery in the skincare field and it involves the use of high powered lasers.

Appropriate closure- This simply involves skin grafts.

When to see a skincare doctor?

If you are suffering from any of the below-mentioned ailments, you should immediately consult a skin doctor Thailand without any second thought:

Acne- This is one of the most common and overlooked skin issues that can become quite problematic if it escalates and is left without any treatment.

Fungal infection– This type of infection can affect your skin, nails, and hairs. There is a particular group of yeasts that causes the most common types of fungal infection.

Hair loss- A large group of the current population suffers from hair loss and if you are the one suffering from hair loss, then you should see a dermatologist as soon as possible.

Vitiligo– In this, the skin starts losing melanin and because of this, white patches on the skin start appearing. It can happen to any part of your body.

Psoriasis– It is a chronic autoimmune disorder that fuels the speed of skin cell growth and thus resulting in thick, purple or red patches of skin.

Must To Do Certifications in This Pandemic to Boost Your Career 

Must To Do Certifications in This Pandemic to Boost Your Career 

The Covid-19 pandemic has changed the entire landscape of work. Several companies around the world have changed their entire business model. It is estimated that the pandemic like the situation is all set to extend beyond 2020 for several tech-based firms. In recent news, Google also announced that it plans to extend work from home norms up to mid of June 2021. Several other companies like Zomato have shut down their physical offices all over the world. In these hard and trying times, it becomes more than important to do some certifications to stay ahead of the curve. Continue reading

Review: YALDABAOTH ‘That Which Whets the Saccharine Palate’ [Album Stream]

Alaska, The Last Frontier. Home to savage elements and captivating landscapes, but also home to a bleak Black Metal Underground, and by underground I mean you basically need to venture out into the tundra with a shovel to find some of these bands. Thankfully Alaska is also the place I call home so I’m here to shed some light on an otherwise dark and unseen niche. Continue reading

6 Steps to Turn Your Spare Room Into a Music Studio

6 Steps to Turn Your Spare Room Into a Music Studio

If you are an amateur music artist then affording a professional music studio could be a difficult task for you in the beginning. However, what if you can make your own studio at your home? Sounds exciting, right?

Today, we will walk you through on how to turn your spare room into a music studio. Moreover, you can use these methods even if you are just a music enthusiast and need a separate room to enjoy music without any disturbance. That being said, let’s have a look at how your can turn your spare room into a music studio in a few easy steps: Continue reading

How to Use CBD Oil for Anxiety?

How to Use CBD Oil for Anxiety?

Out of all the effective remedy products on the market, CBD oil is one of the best to relieve pain, stress, anxiety and more. CBD oil is a derivative of the hemp plant, which is related to medicinal marijuana (sometimes called kind seeds). Unlike medical marijuana, CBD oil does not contain more than 0.3% of THC, the compound that produces the “high”. This means the oil is often widely available and can be obtained without a prescription in many areas. This is why oil is one of the most popular options for a lot of people who want to consume CBD for treatment. Reasons for using CBD may differ from one group of people to another, but in the end, it is the same CBD being used for these. Now, if you take a look at the market, you will see a variety of CBD products, from edibles to oil. All of them offer consumers excellent variety. Continue reading